Return Policy

RETURNS FOR DAMAGED ITEMS:

If the item you received is damaged or not as described, please email the address below with pictures (if applicable) within 3 business days of receipt and a refund or exchange will be arranged with no return shipping cost to you. You can expect a response within one business day and usually much faster!

info@herin-design.com 

ONE TIME FREE SIZE REPLACEMENT GUARANTEE: 

Shopping online can be nerve wracking. Especially if you’ve made a commitment to shop small (p.s. thanks!). To guarantee satisfaction, we offer a one time free replacement for unworn Clothing and Apparel. If you followed the measurement recommendations and your item still doesn’t fit, email the address below and we will send you the next smallest/largest size for no cost. (One time per customer).

Please refer to the size charts and reach out with any questions before purchasing! Herin is committed to customer service but is also a very small business so our goal is for is for you to find the perfect fit the first time around! All messages are responded to within 4 hours. 

info@herin-design.com